weDRY Restoration (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by weDRY Restoration when you use our website (wedrymi.com), contact us for emergency restoration services, or interact with us in any way.
Information We Collect
Information You Provide to Us
We may collect information you provide directly to us, including:
Contact Information: Name, email address, phone number, and address when you submit a contact form, request a quote, or call our emergency service line
Property Information: Details about your property and the damage you’re experiencing when requesting our services
Communication Records: Records of your interactions with our customer service team
Payment Information: If you pay for our services directly (rather than through insurance)
Information We Collect Automatically
When you visit our website, we may automatically collect certain information about your device and your interaction with our website:
Device Information: Browser type, operating system, and device identifiers
Usage Information: Pages visited, time spent on pages, links clicked, and referring website
Location Information: General location based on IP address
Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy section)
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our restoration services
Process and fulfill your service requests
Communicate with you about your service needs, including scheduling, updates, and follow-ups
Respond to your comments, questions, and requests
Send you technical notices, updates, security alerts, and administrative messages
Provide customer support and respond to emergency calls
Monitor and analyze trends, usage, and activities in connection with our website
Detect, investigate, and prevent fraudulent transactions and other illegal activities
Comply with legal obligations and enforce our terms and conditions
Sharing of Information
We may share the information we collect as follows:
With Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service
With Insurance Companies: When processing insurance claims related to our restoration services
For Legal Reasons: When required by law or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
We do not sell or rent your personal information to third parties.
Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us improve our website and your experience, understand which areas of our website are most popular, and count visits.
Most web browsers are set to accept cookies by default. If you prefer, you can set your browser to remove or reject cookies, but this may affect your ability to use certain features of our website.
Your Privacy Rights
You have the right to:
Access: You may request copies of your personal information that we hold
Correction: You may ask us to correct any information you believe is inaccurate
Deletion: You may ask us to delete your personal information in certain circumstances
Restriction: You may ask us to restrict the processing of your information in certain circumstances
Object: You may object to our processing of your information in certain circumstances
Data Portability: You may request the transfer of your information to another organization in certain circumstances
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free.
Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the date at the top of the policy and, in some cases, we may provide additional notice.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
weDRY Restoration 2285 N Opdyke Rd Suite E Auburn Hills, MI 48326 Email: [email protected] Phone: (248) 985-2356
California Residents
Under California law, California residents have specific rights regarding their personal information. This section describes those rights and how to exercise them.
Your California Privacy Rights
If you are a California resident, you have the following rights:
Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
Right to Delete: You have the right to request deletion of personal information we have collected about you.
Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.
To exercise these rights, please contact us using the methods described in the “Contact Us” section.
Michigan Data Protection
As a Michigan-based business, we comply with all applicable Michigan laws regarding data protection and privacy. We maintain appropriate safeguards to protect all customer information and only collect what is necessary to provide our restoration services effectively.
GREAT REVIEWS SPEAK VOLUMES
We’re proud to be trusted in the community, but don’t just take our word for it. Check out reviews from our satisfied customers!
Terese McNelis
Trustindex verifies that the original source of the review is Google.
I am so impressed by every aspect of our experience with weDRY restoration! I was put at ease the moment I called the company and explained the situation from start until finish. All of the employees here are kind and considerate and genuinely care. Highly recommend to all!!
Amy Chafin
Trustindex verifies that the original source of the review is Google.
weDRY responded quickly, when I called, and came to the house when I couldn’t even get a call back from another “Serv”ice company. Vincent was professional and helpful. His crew spent a few weeks at our house, completing sanitation and disinfection, removing flood-damaged walls. Following, when mold was found, we also hired them for the mold remediation process. Their crew was communicative, timely, professional, and friendly. I would highly recommend weDRY to family and friends!
Robert fines
Trustindex verifies that the original source of the review is Google.
Great quick response, professional advice , cleaned up great
Kate Dekam-Bernhardt
Trustindex verifies that the original source of the review is Google.
They showed up in 15 minutes after I called them! 2 other companies couldn’t come out the same week even though we were having an emergency. Vincent was professional and super helpful and his team of guys came out every single day for 5 days (including the weekend!) to help us take care of our water damage. We appreciate them so much!!
Darcy Donnelly
Trustindex verifies that the original source of the review is Google.
This company does everything they can to take care of everything and alleviate the stress that goes along with flooding. Very professional, compassionate, responsive and timely. They did a great job of assessing the flooding in our basement and damages. They then quickly started the restoration process. I would highly recommend them to others!
Adrian Kovalenko
Trustindex verifies that the original source of the review is Google.
WeDRY Restoration is an excellent company. They cleaned up the mess the water had left behind and took extra precautions where necessary. They are very knowledgeable and are quick to answer questions. Great communication and felt taken care of!
Brooke M
Trustindex verifies that the original source of the review is Google.
I cant recommend them enough. They were nice , professional, and knowledgeable. Its already a stressful situation to be in and they made it easy which is all you can ask for during something like this. I called a few different places locally and they were the only ones who said they would come out the evening of the flooding. Don't waste your time calling other places !
Jean Terenzi
Trustindex verifies that the original source of the review is Google.
Very responsive!!
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